Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Bryan Hannah

Bryan Hannah

September 3, 2026

5  out of  5
rating by Bryan Hannah
"SUPER NICE PEOPLE
5 Star customer service. I feel like they actually care about me and my family being covered. It means a lot
THANK YOU!!!!!!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Natali Garcia

Natali Garcia

August 26, 2026

5  out of  5
rating by Natali Garcia
"Cambri is amazing! She makes sure everything runs smoothly and helps get through any bumps in the road."
We responded:
"Natali, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Jake Shockley and Team "
Profile photo of Estefany Estrada

Estefany Estrada

August 24, 2026

5  out of  5
rating by Estefany Estrada
"They have always been accessible and have always been able to answer all of my questions and always explain them to me in a way that I understand.
Today I had to make some changes last minute and yawned_ stayed after their closing time to help me. She was patient and understanding. She never acted like I was inconvenience. This office is truly amazing"
We responded:
"Thank you so much for your wonderful feedback of us here at Jake Shockley’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Jake Shockley’s Insurance Team "
Profile photo of juliaundra barnard

juliaundra barnard

August 14, 2026

5  out of  5
rating by juliaundra barnard
"Franky was amazing. He helped me understand what everything was, how everything works and in terms of I could understand. And quoted me different prices varied on how much coverage I wanted"
We responded:
"Hi juliaundra, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Jake Shockley’s team.  Please reach out to us if any questions come up!  - Jake Shockley’s Insurance Team "
Profile photo of Darla Douglas

Darla Douglas

June 29, 2026

5  out of  5
rating by Darla Douglas
"Cambri Henderson was both knowledgeable and professional in collecting our information and delivering quotes in an extremely timely fashion! We appreciate all you do at Jake Shockley - State Farm Insurance!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
Profile photo of DEBORAH STANLEY

DEBORAH STANLEY

June 4, 2026

5  out of  5
rating by DEBORAH STANLEY
"Aidan was wonderful!! Handled every detail with the upmost professionalism and was very sweet and friendly!!"
We responded:
"We are grateful for your 5-star review, DEBORAH! Thanks for taking a moment to share your positive rating of State Farm Agent Jake Shockley’s Team here in Denison . "
Profile photo of DeLisa Catalane

DeLisa Catalane

May 9, 2026

5  out of  5
rating by DeLisa Catalane
"I have worked with several different individual agents at this particular State Farm Insurance Agency. I have had nothing but professional, courteous service and customer care. They educate you, the consumer, and allow you to see options that best meet your circumstance and need. In the end you feel good about decision making and securing your family’s needs."
We responded:
"DeLisa, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Jake Shockley’s Team is just a call or email away!"
Profile photo of gabriel quintana

gabriel quintana

March 20, 2026

5  out of  5
rating by gabriel quintana
"I wanted to give a shout out to Rachel! She was very helpful, patient and supportive walking me through my life insurance policy. Highly recommend paying a visit to her and the team!"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
Profile photo of Stephani Batchelor

Stephani Batchelor

March 16, 2026

5  out of  5
rating by Stephani Batchelor
"I've had my policy with the Jake Shockley branch of State Farm for a few years now and they are always quick to help me whenever I need it. I've even compared costs a few times over the years and they STILL give me the best deal. Always super professional and polite, I enjoy working with them!"
We responded:
"Thank you for taking the time to leave such a great review, Stephani. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Profile photo of Kristen Catalane

Kristen Catalane

February 17, 2026

5  out of  5
rating by Kristen Catalane
"Great people and service! They take the time to care about your and your family getting the best protection possible."
We responded:
"Thank you so much for the 5-star review of State Farm Agent Jake Shockley’s Team! We deeply appreciate your kind words here in Denison . "
Profile photo of SlimGoLive

SlimGoLive

December 12, 2025

5  out of  5
rating by SlimGoLive
"Great service very dependable!"
Profile photo of Sandie Gilchrist

Sandie Gilchrist

December 2, 2025

4  out of  5
rating by Sandie Gilchrist
"It was a good experience except for the install of Safe and Save. Thanks for all the help. I got auto and homeowners."
Profile photo of Phill Hayes

Phill Hayes

December 1, 2025

5  out of  5
rating by Phill Hayes
"Excellent Excellent Excellent ‼️💥
I received top notch service and all the boxes were checked.."
Profile photo of Hugo Serrano

Hugo Serrano

November 20, 2025

5  out of  5
rating by Hugo Serrano
"Excelente customer service, agent was able to meet my needs"
Profile photo of Havin Troxtell

Havin Troxtell

October 25, 2025

4  out of  5
rating by Havin Troxtell
"great guys"
Profile photo of Amber J

Amber J

October 25, 2025

5  out of  5
rating by Amber J
"They had a great spooky booth set up at the Veterans Field."
Profile photo of Alex

Alex

October 25, 2025

5  out of  5
rating by Alex
"Very friendly, and very knowledgeable"
Profile photo of Katie Carty

Katie Carty

October 4, 2025

5  out of  5
rating by Katie Carty
"Nice people. Treat you right an treat your kids great"
Profile photo of Ashley Hill

Ashley Hill

October 4, 2025

5  out of  5
rating by Ashley Hill
"Excellent"
Profile photo of Katherine Leitch

Katherine Leitch

October 4, 2025

5  out of  5
rating by Katherine Leitch
"State Farm provides not only amazingly fast service, but the rates are cheaper than anyone else! Thank you for your great service!"
Profile photo of jame swindell

jame swindell

September 27, 2025

5  out of  5
rating by jame swindell
"Wonderful service!"
Profile photo of MARCUS DAVIS

MARCUS DAVIS

September 19, 2025

5  out of  5
rating by MARCUS DAVIS
"Recently my car went up and I wanted to find a better policy. I've had State Farm before and loved how personal it was and how professional they were when I need to speak with them. Ross texted me about an inquiry I made the night before. He helped me thru the process and explained it in detail how my policy was constructed. I've never been more impressed with Ross and the professionalism he show me and the money I'm saving. Please give them a call if in the market for insurance. Glad I did!!!"
Profile photo of Kimberly Hudson

Kimberly Hudson

September 19, 2025

5  out of  5
rating by Kimberly Hudson
"Great communication, very informative and knowledgeable on the standard insurance products. I was able to clearly see the benefits in changing carriers, not to mention the cost savings! The team was very personable."
Profile photo of Lester Vance

Lester Vance

August 28, 2025

5  out of  5
rating by Lester Vance
"The go to insurance people. I worked with Ashley and Ross. Very knowledgeable with great service. These are the people you want."
We responded:
"Thanks so much Lester!"
Profile photo of 38AMERICA

38AMERICA

August 19, 2025

5  out of  5
rating by 38AMERICA
"Ross is awesome - and I am sure, all his team! The best providers ever!"
We responded:
"We appreciate the kind words!"