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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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38AMERICA

August 19, 2025

5  out of  5
rating by 38AMERICA
"Ross is awesome - and I am sure, all his team! The best providers ever!"
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Wilma Dean

August 14, 2025

5  out of  5
rating by Wilma Dean
"We were introduced to this Agent via a friend. We had been experiencing astronomical price hikes with our Agent in Dallas year after year and they were unwilling to help us shop for better options. After spending an hour with Ross on the phone he identified policies for our home, our rental properties and cars that was not only better and the coverage far superior to what we had - he saved us $8K!! This was absolutely shocking to us having overpaid for years with another Agent who was not interested in our business! What a great experience we have had with Ross! Run don’t walk to get a meeting with him! 5 Star service is an understatement"
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Debra Norris

August 12, 2025

5  out of  5
rating by Debra Norris
"Ashley was very helpful and patient Thank you for all your help"
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Judi Young

August 11, 2025

5  out of  5
rating by Judi Young
"Ross went above and beyond my expectations and helped me get the best auto/home insurance package for my needs! I appreciate his time and upbeat manner of handling business. It was a pleasure doing business with Ross and State Farm. I look forward to a long relationship with this cimpany."
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Louise Cunningham

July 15, 2025

5  out of  5
rating by Louise Cunningham
"I am so grateful and thankful to God , for Ross at Jake Shockly - State Farm Insurance. I am so please with the quote, professionalism , and being on your team. Thank you , Louise Cunningham ❤️"
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Lester Vance

July 2, 2025

5  out of  5
rating by Lester Vance
"To go to insurance guy - although I worked with Ashley. This is the place to go."
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beastmasters23 boosman123

June 21, 2025

5  out of  5
rating by beastmasters23 boosman123
"I got a shirt"
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Tamás Varga

June 9, 2025

5  out of  5
rating by Tamás Varga
"Ross was super helpful and he saved me a lot of money on my premiums. Thank you"
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Darlene Foy

June 7, 2025

5  out of  5
rating by Darlene Foy
"Sign up and let these folks fix you a great quote.."
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Darlene Foy

June 7, 2025

5  out of  5
rating by Darlene Foy
"Sign up with these folks they will take care of you."
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Mark Fuertes

June 6, 2025

5  out of  5
rating by Mark Fuertes
"Excellent agent! Hands down!"
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Kay Carr

June 5, 2025

5  out of  5
rating by Kay Carr
"Rayleigh & Kate are doing an amazing job"
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Annalee

May 7, 2025

1  out of  5
rating by Annalee
"Terrible experience"
We responded:
"I’m so sorry you had a bad experience. Please let me know if there is anything I can do to make up for it. "
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Larry Forth

April 16, 2025

5  out of  5
rating by Larry Forth
"Great experience working with Cody Winkler. Extremely knowledgeable and walks you through the process step by step. Highly recommend Cody and the Shockley Agency."
We responded:
"Thanks so much for the kind words and recommendation! We truly appreciate you!"
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Chad Robey

March 27, 2025

5  out of  5
rating by Chad Robey
"Great support and rates."
We responded:
"Thanks so much Chad!"
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Tonya Mills

February 26, 2025

5  out of  5
rating by Tonya Mills
"I have dealt with many insurance agencies over the years. I must say that working with Lauren has been excellent. She quickly responded to my initial call when I needed homeowner and auto insurance information. She was friendly and professional, and I appreciated her honesty and attitude. She has been going the extra mile to help me with issues with my mortgage company and homeowners policy. I am very thankful for the agency and for her. I am glad I have a choice of who I choose for insurance, and it was a good decision to go with this agency. I highly recommend them!"
We responded:
"Thank you so much!! So glad Lauren was able to provide you with great service!"
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Kim Helfenbein

February 21, 2025

5  out of  5
rating by Kim Helfenbein
"Ross was exceptional in helping me understand policies and getting the right one for my family. Good experience and I would strongly recommend talking with him if you are looking for auto and home insurance!"
We responded:
"Thanks so much Kim!! We appreciate you!"
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Scott Thompson

February 21, 2025

5  out of  5
rating by Scott Thompson
"Super easy to work with. Provided excellent customer service. Pleasure to work with."
We responded:
"Thanks Scott! We appreciate you!"
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Neel Tamtam

February 19, 2025

5  out of  5
rating by Neel Tamtam
"Fabiana was super helpful and made the process easy. Great experience!"
We responded:
"Neel, thank you for the shoutout for Shreya and Fabiana! We appreciate your trust in us to take care of your insurance policies."
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Ashley Chand

February 19, 2025

5  out of  5
rating by Ashley Chand
"I talked with Fabi today and she was super helpful, professional, and sweet to work with!"
We responded:
"Thanks so much Ashley!"
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Yvan Konan

February 13, 2025

5  out of  5
rating by Yvan Konan
"Fabiana is super sweet. She's great to talk to!"
We responded:
"Thanks for the 5 stars!!"
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Shantanu Shukla

February 11, 2025

5  out of  5
rating by Shantanu Shukla
"Loved working with Lauren for getting Car Insurance. She not only beat my existing Auto Insurance price by far. Even after "closing the deal" - the payment etc she answered many of my questions almost ASAP which many would have never given as much importance. Great Customer Service will now look forward to working them a lot more in future"
We responded:
"We appreciate the kind words! So glad Lauren was able to help!"
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Ariana Davis

February 5, 2025

5  out of  5
rating by Ariana Davis
"I always come back to this location because everybody is so nice and helpful. I do have to brag about Micheal. He had excellent customer service. He went out of his way to get what I needed taking care of and I appreciate that dearly, with all the stress I already have going on."
We responded:
"Thank you for your kind words! We’re thrilled to know you had a positive experience with us, and Michael; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kai

January 28, 2025

5  out of  5
rating by Kai
"Kylie was so pleasant and sweet on the phone!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Nina Imperial

January 27, 2025

5  out of  5
rating by Nina Imperial
"Kylie was so helpful on the phone!"
We responded:
"So glad Kylie was able to help!!"